Due to the electronic nature of the items we sell, no refunds are available. Replacement of corrupt files with proof of purchase will be provided. If there is a problem, please let us know and we will do our best to correct the problem.
All Designs are set for immediate download. As soon as your payment is received you should be redirected to a download page. You will also receive an email with download information.
You will receive .pes, .hus, .vip, vip3, .jef and .dst in the download file. If you need another format please ask and we will do our best to accommodate you.
If you have any problems at all please feel free to contact us.